Get help with your Snapdrop account.
We aim to reply within 1–2 working days.
Use Sign in and follow the "Forgot password" link. If your account is locked after too many failed attempts, we'll email you an unlock link automatically.
Check your spam/junk folder first. If they're still not arriving, email us the address you registered with and we'll check on our end.
See the plans on our homepage, or email us if you have questions before upgrading.
You can do this yourself any time from your dashboard's Account tab — no need to email us, though we're happy to help if something's not working as expected.
Email us — we're happy to answer questions before you sign up, including about custom limits for your specific situation.